Crypto.com® Login issues® |
In your Profile, you will be able to check your account verification status on the Crypto. com Exchange. Troubleshooting Crypto. com Login Issues: …
Last updated
In your Profile, you will be able to check your account verification status on the Crypto. com Exchange. Troubleshooting Crypto. com Login Issues: …
Last updated
1. Visit the Crypto.com Website or Open the App
Website: Open your web browser and go to Crypto.com.
App: Launch the Crypto.com app on your mobile device. Ensure you have the latest version of the app installed for security and functionality.
2. Navigate to the Login Page
Website: Click on the "Login" button usually found at the top right corner of the homepage.
App: Tap on the "Login" option on the welcome screen.
3. Enter Your Credentials
Email Address: Type in the email address you used to register your Crypto.com account.
Password: Enter your password. Make sure it is entered correctly, respecting case sensitivity and any special characters.
4. Two-Factor Authentication (2FA)
If you have enabled two-factor authentication (2FA) for added security, you will need to complete this step.
Open your authentication app (like Google Authenticator or Authy).
Enter the 6-digit code from the app into the provided field on Crypto.com.
5. Complete the Login Process
After entering your credentials and the 2FA code (if applicable), click or tap on the "Login" button.
You should now be logged into your Crypto.com account.
Forgot Password
If you forget your password, click on the "Forgot Password?" link.
Follow the instructions to reset your password, which typically involves receiving a reset link via your registered email.
Account Locked
Multiple incorrect login attempts can result in your account being temporarily locked.
Wait for a specified period or contact Crypto.com support for assistance.
2FA Issues
If you lose access to your 2FA device, follow the recovery process provided by your 2FA app or contact Crypto.com support for help.
Use Strong Passwords: Ensure your password is strong and unique.
Enable 2FA: Always use two-factor authentication for added security.
Monitor for Phishing: Be wary of phishing attempts. Always check the URL to ensure you are on the official Crypto.com site or app.
